Refund Policy
School Getaways believes in secure eCommerce. School Getaways cannot guarantee that your
business will be successful and cannot refund for a business after it has gone
live on the web. School Getaways has a resolution process that must be exhausted
before any refunds are issued. All refund applications will be carefully
considered and given at the discretion of the Company Management.
Your
contract with School Getaways is for a minimum period of 12 months. If it is not
terminated for an acceptable reason agreed to by Management then it
automatically renews for further 12 month periods on each anniversary of you
agreeing to its terms (i.e. the date you made your application). If you wish to
terminate your contract you should give us written notice at least 30 days
before the annual renewal date of your contract with us. If you fail to send us
this notice of termination your contract is automatically renewed and you shall
become liable for the next annual fee in full, within the discretion of
School Getaways Management.
These terms and conditions ('Terms') apply to all
advertising services provided to any person ('Customer') by School Getaways.
Publication of Advertising
Subject to these Terms,
School Getaways will use its reasonable endeavours to publish advertising
submitted by Customers ('Advertising') in the format submitted by the Customer
and in accordance with the placement instructions of the Customer.
Right
to Vary Format and Placement
School Getaways reserves the
right;
to vary the placement of Advertising within the site; and
School Getaways will endeavour to notify the Customer of any such
changes.
However, School Getaways will not be liable for any costs,
expenses, losses or damages suffered or incurred by a Customer arising from
School Getaways failure to publish Advertising in accordance with a
Customer's request.
Submission of Advertising
* By submitting
Advertising for publication, the Customer warrants to School Getaways that
the Advertising does not breach or infringe:
o the Trade Practices
Act (Cth), Fair Trading Acts (State) and equivalent legislation;
o
State and Commonwealth anti-discrimination legislation;
o any
copyright, trade mark or obligation of confidentiality;
o any law
of defamation or obscenity;
o any law of contempt of any court,
tribunal or royal commission;
o the Privacy Act (Cth);
and
o any other law (including but not limited to any common law,
statute, delegated legislation, rule and ordinance of the Commonwealth or any
State or Territory).
* The Customer must not submit Advertising for
publication that contains contact details for the Customer if those contact
details do not include the full name and street address of the Customer. Post
office box and email addresses alone are insufficient.
Online
Advertising
* For online banner and display Advertising, the Customer
must
– confirm all online Advertising at least 7 days before the Advertising
is scheduled to appear, by submitting a signed 'Advertising Confirmation' form
to School Getaways; and
– cancel online Advertising in writing at least
30 days before the Advertising is scheduled to appear. School Getaways Pty Ltd
reserves the right to charge the Customer for online Advertising cancelled on
less than 30 days notice.
* For online banner and display Advertising,
the Customer must submit creative materials and a click-through URL for online
Advertising to Digital Management Systems at least 3 working days (5 working
days for non-gif material) before the Advertising is scheduled to appear.
*
All online Advertising (including rich media) must comply with School Getaways advertising specifications, which are available on request.
*
School Getaways will measure online display and banner Advertising
(including impressions delivered and clicks achieved) through its own adserving
systems. Results from Customer or third party adservers will not be accepted for
the purposes of School Getaways billing and assessment of
Advertising.
* School Getaways is not liable for any loss, damages or
liabilities arising from a failure of the World Wide Web or any
telecommunications structure.
* Customer acknowledges that School Getaways may at its discretion include additional features or inclusions such as
third party advertisements within online classified
Advertising.
Errors
* The Customer must promptly
– check proofs of
Advertising provided to the Customer by School Getaways; and
– notify
School Getaways of any errors in the proofs or any published
Advertising
* School Getaways does not accept responsibility for any
errors in print Advertising placed over the telephone.
* If a Customer
wishes to make a claim on School Getaways for credit, re-publication or any
other remedy in respect of Advertising, the Customer must send the claim in
writing to School Getaways no later than 25 days after the date of the tax
invoice or date of publication of the Advertising (whichever is
earlier).
* School Getaways will only investigate complaints during
normal office hours (9am to 5pm, Monday to Friday excluding public holidays)
Liability
* The Customer acknowledges that it has not relied on any
advice given or representation made by or on behalf of School Getaways in
connection with the Advertising.
* You expressly agree that use of the
service is at your own risk. Neither School Getaways nor any of its
affliliates, employees, agents, partners, content providers or licensors, make
any representations or warranties of any kind regarding the service, the
content, any advertising material or the results that may be obtained from use
of the service.
* To the maximum extent permitted by law, School Getaways disclaims all liability and responsibility for any direct or indirect loss
or damage which may be suffered by any recipient, or any other person, through
relying on anything contained in or omitted from the site.
School Getaways provides a service to managers, agents and owners of properties, and
advertisers. It relies on information provided by them and to the extent that
liability cannot be lawfully excluded, users and visitors agree to hold
School Getaways harmless and agree to take any action against the respective
manager, agent, owner or advertiser.
Privacy
* School Getaways collects a Customer's personal information to provide the Advertising services
to the Customer and for invoicing purposes. School Getaways may disclose
this personal information to its related companies and to credit reporting
agencies as part of provision of the Advertising. Where a Customer has an
overdue account, School Getaways may disclose personal information to debt
collection agencies to recover the amount due.
* Customers may gain access to
their personal information by writing to or emailing School Getaways.
General
* These Terms represent the entire agreement of the
Customer and School Getaways in relation to Advertising and cannot be varied
except in writing by an authorised officer of School Getaways. No purchase
order or other document issued by the Customer will vary these Terms.
*
School Getaways Pty Ltd will not be liable for any delay or failure to publish
Advertising caused by a factor outside School Getaways reasonable control
(including but not limited to any Act of God, war, breakdown of plant,
industrial dispute, electricity failure, governmental or legal
restraint).
* School Getaways reserves the right at its discretion to
change these Terms of Service and will notify users of any such changes by
online postings.
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